About LSL

We are one of the largest providers of B2B services to the UK’s property and mortgage market. We provide services to mortgage intermediaries and estate agency franchisees, and valuations to many of the UK’s largest lenders.

Services relate to the arrangement of mortgages, non-investment insurance products and intermediary network services, residential sales, lettings, land and new homes, and conveyancing support. Services to mortgage lenders include valuation and panel management services, asset management and property management services.

About LSL Property Services plc

Financial Services

One of the UK’s largest mortgage and insurance networks.

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Surveying & Valuation

One of the UK’s largest surveying and valuation businesses.

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Estate Agency Franchising

One of the UK’s largest providers of estate agency franchise services.

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The LSL board

Find out more about the LSL board of directors.         

The LSL board

Our purpose is to provide first class services to mortgage and insurance advisers, Estate Agency franchisees, lenders and their customers, to create long term benefits for external stakeholders and our people.

Our Strategy

Our strategy aims to deliver sustainable, resilient and profitable growth through business-to-business services to businesses which operate in the UK housing and mortgage markets. Our strategic objectives are to:

  • Enhance our market-leading positions in each of our three core businesses.
  • Reduce earnings volatility and manage our exposure to mortgage and housing market cycles.
  • Generate new and more non-cyclical revenue streams.
  • Create scalable platforms.
  • Increase operating process efficiency.
  • Enhance the productivity of our mortgage intermediary and estate agency partners.
  • Focus on our Living Responsibly ESG programme.
  • Retain, develop and attract talented people.

Our Culture

The right people: who accept accountability for their actions.

Doing the right things: which deliver customer expectations.

In the right way: being open, challenging of themselves and supporting others

We believe that this culture aligns with our purpose and supports our strategy, including Living Responsibly.

Our Values

Our values, which underpin our culture, are:

  • People focused.
  • Market leaders.
  • Honesty.
  • Delivering on promises.
  • Teamwork.
  • Innovation.

Our Business Model

Business Model